What is the best method of cleaning carpets and furniture?
There are many different types of cleaning methods, and each system has both advantages and disadvantages. Unfortunately, many statements about them in advertising are just opinions, slanted to confuse or scare people into believing that other cleaning methods will cause damage. None of the methods of cleaning are intended to cause damage or achieve poor results; all of today’s viable carpet cleaning systems are designed to handle some general or specific cleaning problem. As professionals, we understand how to determine the best approach to many different situations. No carpet cleaning method is capable of cleaning a carpet by itself: there must be an operator, and the skill of the operator is just as important as the method used, if not more so. You can attribute most of the negative aspects of carpet cleaning methods to operator error. Steam cleaning doesn’t shrink, rot or otherwise damage your carpets, nor does rotary scrub and shampoo leave a residue. That is why we have made it a priority to hire and train highly skilled employees. People truly are our strength.
How long do I have to stay off the carpets and furniture after cleaning?
You can walk on the carpets immediately after cleaning, provided you wear clean indoor runners or sandals. We do not recommend walking in socks or bare feet, or sitting on wet furniture until it is dry.
How long should it take for carpets or furniture to dry?
Typically a carpet will take anywhere from 6 to 24 hours to completely dry. Furniture usually only requires 3 to 12 hours. Drying time depends on the thickness and grade of the carpet or fabric, household humidity, and any additional products such as a stain guard or disinfectant, which add more moisture.
Will turning my heat up speed up the drying time?
Household humidity plays a big role in drying. Turning up your heat can actually work against you by increasing the humidity in your home. Cool air and increased airflow are the most effective ways to accelerate drying.
Are your products safe for children and pets?
Yes, all of our products are biodegradable and non-allergenic. We choose the safest products available because we work mostly in residential homes. Safety always comes first at Super Value Home Services.
Do I have to leave the house while it’s being cleaned?
No, in most cases you can remain in the home or business during cleaning and move about freely while we work. All of our technicians are licensed, bonded and insured if you do wish to leave; we will require a payment method if you do.
Do I have to move all my furniture out of the rooms being cleaned?
No. We send two technicians whenever possible, and they will move and replace most furniture, placing protective tabs under all wood or metal legs. Please remove small breakables, plants and knick-knacks yourself; items like entertainment units, china cabinets, pianos and bookcases are the customer’s responsibility. Furniture that lies flat on the carpet must stay off it until it is completely dry; if there is not enough room to move it, we will clean around it.
Do I need to vacuum my carpets before having them cleaned?
Steam cleaning gets down to the core and fibres of the carpet, and our equipment extracts well over 80% of the water, but it doesn’t pick up the things a vacuum is designed to get. For best results, please give your carpets a light vacuum before we come out.
